Application form for ESTA USA



Terms & conditions of use and service of the website

ARTICLE 1: object

The present “general conditions of use” aim at the legal framework of the modalities of provision of the services of the site and their use by the “User”.

The general conditions of use must be accepted by any User wishing to access the site. They constitute the contract between the site and the User. Access to the site by the User means acceptance of these terms and conditions of use.

  • In case of non-acceptance of the general conditions of use stipulated in this contract, the User must renounce access to the services offered by the site.
  • The website reserves the right to modify unilaterally and at any time the content of these general conditions of use.
  • The website specializes in the visa waiver program and the electronic travel authorization system (ESTA). The information provided is based on publicly available information, our interpretation and experience regarding the visa waiver program and ESTA. Every effort is made to provide current and up-to-date information. However, can not guarantee the information. provides the text on this site for information only. The information is about legal topics that are different from legal advice that only a lawyer can provide. The visitor relies on the information provided at his own risk. If you have any questions about the content of our website, do not hesitate to contact us.

ARTICLE 2: Definitions

The purpose of this clause is to define the various essential terms of the contract :

  • User: this term designates any natural or legal person who uses the site one of the services offered by the site.
  • User content: this is the data transmitted by the User within the site as part of a request for a comparative quote or other.
  • Member: the User becomes a member when he is identified on the website
  • Buyer: Any user using the website to be accompanied and advised in his request for ESTA.
  • Order: It is the action for the user the present conditions of use and service by ticking the box «I read, I understood and I accept the CGU and CGS without reserve. “. I acknowledge that I am informed that the site is in no way affiliated with the official website and that it is an independent site allowing the application and obtaining ESTA authorization. This service will be invoiced individually of 62£ per person according to its situation, including the 14 $ requested by the official ESTA website
  • ESTA: ESTA is a travel authorization application system destined for the United States directly online. This system makes it possible to verify information on travelers before granting them the right to travel to the United States. The Electronic Travel Authorization System (ESTA) is an intelligence system used by the United States Department of Homeland Security (US Department of Homeland Security) for States benefiting from the Visa Waiver Program (PEV, which requires, inter alia, the transmission of PNR data to the United States). They must complete Form I-942 online before entering the United States. Passengers who have not registered with ESTA may be prohibited from flying, although it is possible for them to regularize their situation at the airport. This enhances security and reduces the waiting time at the border crossing by allowing the customs service to have information on travelers even before they arrive in the United States. All citizens of the Visa Waiver Program (VWP) countries can access the Electronic System for Travel Authorization (ESTA) via the Internet. The countries covered by the ESTA Program are: Andorra, Germany, Australia, Austria, Belgium, Brunei, South Korea, Denmark, Spain, Estonia, Finland, France, Greece, Hungary, Ireland, Iceland, Italy, Japan, Latvia , Liechtenstein, Lithuania, Luxembourg, Monaco, Netherlands, New Zealand, Norway, Portugal, Malta, Republic of Malta, San Marino, Singapore, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom. All travelers who benefit from the Visa Waiver Program (VWP) are required to obtain an electronic travel authorization before traveling to the United States by an airline or shipping company. The “ESTA” authorization is a travel authorization but is not a visa, and can not, under the law, substitute for a visa when it is required by US regulations. Even if approved, this authorization does not guarantee admission to the United States. It is valid for 2 years and allows you to travel to the United States several times without having to request a new authorization (each stay must not exceed 90 days). It is necessary to request a renewal after the 2 year period.


The website grants its users a personal and non-exclusive right of use. Its copy or fraudulent use is strictly prohibited.

The website is a support site that allows the recovery of an existing ESTA authorization or to make a new ESTA authorization request. The present conditions of Services aim to define the contractual relations between the PROVIDER and the users of the Site allowing recovery of an existing ESTA authorization or to obtain a new ESTA authorization.

The use of this site implies before any step the unconditional acceptance by the CLIENT of the present General Conditions (the technical specificities of this site make that the CLIENT can not place order without having previously accepted the present conditions of use and Services). These General Conditions shall prevail over any other general or special conditions not expressly approved by the SERVICE PROVIDER.

ARTICLE 4: Access to services

The website is accessible free of charge anywhere to any User with access to the Internet. All costs incurred by the User to access the service (hardware, software, Internet connection, etc.) are at his expense.

The Website is an ESTA’s private online application information site and is not affiliated with or affiliated with the US Government Agency or the website www. cbp.govwith which you can apply independently for an ESTA with a processing cost of $ 14 (USD).

The costs of help, support, follow-up and after-sales service is 62£ per person. In case of refusal of travel authorization and in case we are unable to process and send the ESTA document(s) to the customer, will refund you all the advanced fees. This refund will be made by bank transfer upon receipt of the IBAN from the customer sent to and will be processed within 7 days after his request. Travel authorization does not guarantee you access to the United States. It is essential to your move, but only the immigration officer at the border post will have the ability to grant you or not access to the US.

The applicant and customer who wishes to use the online service of the for the purpose of requesting a new ESTA authorization, or the recovery of an existing ESTA authorization, must:

1 / Fill in the identification form on which it will complete and accurately fill in all the information requested on the corresponding forms found on the following web pages:

2 / After entering the form corresponding to his request, the applicant and client will be invited to validate it.

A web page will open with the following summary: All the data entered by the applicant and customer on the form so that it can verify the accuracy. The essential characteristics of the service provided and the order of one or more ESTA with the details of the price of the corresponding service in accordance with the provisions of Article L 221-14 of the Consumer Code. The applicant and customer will then be invited to confirm their Order by clicking on the tab: «Confirm my order and continue»

After having confirmed his order, the CUSTOMER will be taken to a “Payment Information” page inviting him to click on the button “Pay my request (Order with payment obligation)”

  • The CUSTOMER will then be redirected to the provider’s payment partner’s site allowing him to enter his bank details and validate this information. In the situation of an existing ESTA authorization recovery request, no payment will be requested if the ESTA authorization could not be retrieved by the provider

In all cases, after payment, the SERVICE PROVIDER will confirm by e-mail the registered order, summarizing the essential characteristics and details of the price of the service (s). These Terms and Conditions will also be attached to this confirmation email in a PDF file.

This email will contain:

  • a link allowing the CLIENT to download his authorization in PDF format as well as the Travel Guide to the United States in PDF format.
  • The ESTA authorization issued as an attachment in PDF format.
  • These terms and conditions of service attached as PDF

The website implements all the means at its disposal to ensure quality access to its services. The obligation being of means, the site does not undertake to reach this result.

Any event due to a case of force majeure resulting in a malfunction of the network or the server does not engage the responsibility of the site

Access to the services of the site may at any time be subject to interruption, suspension, modification without notice for maintenance or for any other case. The User undertakes not to claim any compensation following the interruption, the suspension or the modification of this contract.

The User can contact the site by email at

ARTICLE 5: Information given by the user

The information provided by the user is confidential and not accessible by a third party.

The user of the site undertakes to communicate, to register only truthful, authentic, sincere, regular information and faithful to its legal situation, its activity and its needs.

The site will in no way be held responsible for information and false statements and / or misleading from the user during registration. The use of this information may in no case be the responsibility of the site

ARTICLE 6: Intellectual Property

The trademarks, logos, signs and other content of the site are protected by the Code of Intellectual Property and more specifically by copyright.

The User requests the prior authorization of the site for any reproduction, publication, copy of the various contents.

The User agrees to use the contents of the site in a strictly private setting. Use of the content for commercial purposes is strictly prohibited.

Any content posted by the User is his sole responsibility. The User agrees not to put on line content that may affect the interests of third parties. Any legal action brought by an injured third party against the site will be borne by the User.

The content of the User may be at any time and for any reason deleted or modified by the site The User receives no justification and notification prior to the deletion or modification of the User Content.

ARTICLE 7: Personal Data

The information required for registration on the site is necessary and mandatory for the creation of the account of the User. In particular, the email address may be used by the site for the administration, management and animation of the service.

The site assures the User a collection and treatment of personal information in respect of privacy in accordance with the law n ° 78-17 of January 6, 1978 relating to data, files and freedoms.

Under Articles 39 and 40 of the law dated January 6, 1978, the User has a right to access, rectify, delete and oppose his personal data. The User exercises this right via:

ARTICLE 8: Service Delivery

The provision of the website will end at the time of the communication of the application (s) concerning the visa exemption program and the ESTA.

ARTICLE 9: Cost of the Service

The costs of help, support, follow-up and after-sales is 62£ per person.

In case of refusal of travel authorization and in this case only, will refund you all the advanced fees. Travel authorization does not guarantee you access to the United States. It is essential to your move, but only the immigration officer at the border post will have the ability to grant you or not access to the US.

ARTICLE 10: Liability and force majeure

The sources of the information published on the website are deemed reliable. However, the site reserves the faculty of a non-guarantee of the reliability of the sources. The information given on the site are for informational purposes only. Thus, the User assumes sole responsibility for the use of the information and contents of this site

The User makes sure to keep his password secret. Any disclosure of the password, regardless of its form, is prohibited.

The User assumes the risks related to the use of his username and password. The site décline any responsibility.

Any use of the service by the User directly or indirectly resulting in damages must be compensated in favor of the site

An optimal guarantee of the security and the confidentiality of the transmitted data is not ensured by the site However, the site is committed to implementing all necessary means to ensure the best security and confidentiality of data.

The responsibility of the site can not be engaged in case of force majeure or the unpredictable and insurmountable fact of a third.

ARTICLE 11: Hypertext links

Many outgoing hypertext links are present on the site, however the web pages where these links lead do not engage the responsibility of which does not have the control of these links.

The User is therefore prohibited to engage the responsibility of the site concerning the content and the resources relating to these outgoing hypertext links.

ARTICLE 12: Cookies

The website may use “cookies” techniques to process statistics and traffic information, facilitate navigation and improve the service for the convenience of the user, who may oppose the registration of these “cookies” by configuring its browser software.

ARTICLE 13: Evolution of the contract

The site reserves the right at any time to modify the clauses stipulated in this contract.

ARTICLE 14: Duration

The duration of this contract is indefinite. The contract has effect with respect to the User from the use of the service.

ARTICLE 15: Right of withdrawal

In accordance with the provisions of Article L221-18 of the Code Consumption, The consumer has a period of fourteen days to exercise his right of withdrawal of a contract concluded at a distance, following a canvassing telephone or off-premises , without having to justify its decision or to bear other costs than those provided for in Articles L. 221-23 to L. 221-25.

Given the urgency of the orders entrusted to and in order to maintain a period of security to avoid adverse consequences for the applicant, the execution of the requested service will begin from the validation of the payment by credit card and receipt of the service in question, and this, before the expiry of the statutory withdrawal period, which the CLIENT authorizes and expressly accepts.

Accordingly, in accordance with the provisions of Article L221-28 of the Consumer Code according to which:

“The right of withdrawal can not be exercised for contracts

– Provision of services fully performed before the end of the withdrawal period and whose execution began after prior consent of the consumer and expressly waived his right of withdrawal (…).

– Supply of goods made to the consumer’s specifications or clearly personalized (…)

– supply of digital content not supplied on a physical medium whose performance has begun after express prior consent of the consumer and expressly waived his right of withdrawal ”

The customer does not benefit from a right of retraction concerning the orders of service passed on the site

For more information please consult the government website:

New Regulation (GDPR)

Responsible for treatment
KOOWEB SERVICES LLP, Office 4 219 Kensington Hight Street London, W8 6BD United Kingdom.
Partnership N° S0306043.
By user is meant any natural person who is a user of one of his services or of his mobile or tablet version.
By website, we mean as well as its mobile, tablet, desktop and all future versions that can be developed on future platforms.
Collection and purposes of data processing
KOOWEB SERVICES LLP collects personal data when a user browses and uses the sites, by the use of cookies in accordance with the legislation in force.
Data collection takes place when:
filling out a form to submit a travel application to the US Government.
Registering for a newsletter
Participating in a contest
Writing an opinion
The data collected allow us to carry out the following treatments:
Management of commercial relations between KOOWEB SERVICES LLP and the users, in particular during the request of trip with the American government, requests for information, transactions, returns, sending of commercial prospection, sending of targeted advertisements in particular in connection with the social networks or Google.
This can also allow us to carry out chat, contests, and attendance studies via traffic analysis sites, subscription form or registration.
Right of access, rectification and deletion
The customer benefits of course from a right of inspection and modification on the information communicated within the framework of the use of the site The law “computer and freedoms” of January 6, 1978 gives him the right to access, modify and oppose the personal data that the customer gives us to process his order. Any request for modification or correction must be sent by email to the website’s manager at
In addition, customers who do not wish their contact details to be sent to third companies must make a request in writing or by email, stating their name, first name, postal address:
Privacy – Data Protection
Office 4 219 Kensington Hight Street London, W8 6BD United Kingdom.
Or by email at

KOOWEB SERVICES LLP agrees to process this request within 2 months from receipt of the request.
Transfer of personal data outside the European Union
DIRECT MARKETING IMMOBILIER informs users that the data will not be transmitted to third parties outside the European Union.

Shelf life of the data:
KOOWEB SERVICES LLP keeps the customer’s data or prospects for a period of five years from the end of the relationship. This period runs from either the last order or the last connection to the customer account. At the end of this period, the customer or prospect data will be archived.
On the other hand, data retained due to a legal obligation must be considered as provisions in force.
The user can subscribe to the newsletter and wish to be informed of offers, news, and information. The user can modify his subscription. He can also make the newsletter via the unsubscribe link that is inserted.

In accordance with Article L 34-5 of the Post and Electronic Communications Code, KOOWEB SERVICES LLP may send commercial prospection electronically to the User if he has not given his prior consent when the User is already a Golf Plus travels customer and has not objected to receiving commercial prospection on products or services similar to those already provided by KOOWEB SERVICES LLP. The user can finish at any time by clicking on the unsubscribe link in each newsletter.

Postal mail and telephone number:
The mailing address and telephone number of the customer are necessary for the commercial relationship between KOOWEB SERVICES LLP and the customer.

KOOWEB SERVICES LLP may use this data for commercial prospecting purposes in accordance with Article L 34-5 of the Post and Electronic Communications Code. The customer can at any time oppose via the link present on newsletters or via the site, heading my account. Or by mail to the following address:

Privacy – Data Protection
Office 4 219 Kensington Hight Street London, W8 6BD United Kingdom.
Or by email to
If the user does not wish his telephone information to be used for prospecting purposes, we inform him of the existence of the “Bloctel” canvassing list, on which he can register: https: //
This registration is valid for a period of 3 years.
Sms / mms
“KOOWEB SERVICES LLP» can use the customer’s mobile phone number for order management and can also use it for commercial prospecting purposes. The customer can at any time oppose via the link present on the newsletters or via the site, heading my account. or by mail to the following address:
Confidentiality – Data protection
Office 4 219 Kensington Hight Street London, W8 6BD United Kingdom.
Or by email to
Right to be forgotten:
As a user of the websites, you can request that all data concerning you be erased. To do this you can call the administrator of the site by email at
A request by email is sufficient. However, you may be required to provide proof of your identity to prevent someone else from acting on your behalf.

Cookie definition
A cookie is a small text file placed on your computer when visiting a site or viewing an advertisement. They aim to collect information about your browsing sites and to send you personalized services.
In your computer cookies are managed by your internet browser
KOOWEB SERVICES LLP cookies allow us to recognize the user during his visits in order to optimize and personalize our services on the site.
The different types of cookies used => advertising cookie aimed at retargeting visitors who have surfed the site
Verified Reviews => cookie for tracking reviews on the site
CloudFlare => allows unique identification of a client under a shared IP address
Cto_lwid => local storage of navigation information
Gid => analytics cookie from google analysis
_gat => analytics cookie from google analysis
Ga => analytics cookie from google analysis
gstatic => analytics cookie from google
auto_connect => allows automatic reconnection on the site
phpsessid => allows php identification on your pc
cookie_banner => presents the activation of cookies on the site
Block third-party cookies (source CNIL)
Third-party cookies are not usually necessary to take advantage of the resources available on the Internet. If you want to limit your tracks, it is recommended to refuse them by default.
In Chrome:
Menu> Settings> Show advanced settings (located at the bottom of the page).
Then click on the button Content settings then check the box Block cookies and data from third-party sites, and then click OK to validate your choice.
In the Firefox browser:
Menu> Options> “Privacy” tab
Set the “Retention rules” menu to “Use custom settings for history”.
Finally, uncheck the box “Accept third-party cookies”.
In Internet Explorer:
Menu> Internet Options> “Privacy” tab and the Advanced button to bring up the Advanced Privacy Settings window.
Then check the box “Ignore automatic cookie management” and select “Decline” in the “Third party cookies” column.

« Any order for goods or customized services via the website of the Company Kooweb Services LLP is therefore a confirmed and final order not subject to withdrawal once payment has been made. » is a private company that has no affiliation with government agencies. Our company offers individual assistance and support to ensure that people travelling to the United States benefit from our experience in the ESTA application process. Our team of technicians will carefully process your request and inform you if you have made any errors when entering the information. Once your authorization has been approved by the US government, we will provide you with a copy or PDF format of the official document. Our services, with government fees, will be charged of 69 euros per each. However, you can apply on the United States Government website ( without service but at a lower cost. If you need more information, you can consult our terms of use and services. In case of a refusal of a travel authorization registered on our site, we guarantee you a full refund of our service, except for government fees. Every day, our company provides an assistance and support service to thousands of customers. Our processing department checks and validates all your Esta requests in order to allow you to travel to the United States. We have been customizing our assistance on a case-by-case basis for over 15 years. We allow our customers to reduce search time and we offer, for each request, an efficient personalized support. We guarantee that each application is checked and corrected before official registration. For each fault or omission we contact you, by phone, email or SMS to make the necessary changes to recover your ESTA to go to the USA.